Frederick Water suspended penalties and disconnections in March of this year to help customers stay healthy during the pandemic. On August 18, 2020, the Frederick Water Board of Directors voted to resume disconnections for delinquent accounts. Disconnection notices will be sent beginning in October. Customers are urged to bring their accounts into good standing. Payment Plans will be available up...Read more
News & Announcements
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September 25, 2020 - 2:22pm in Customer Service Announcement
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March 20, 2020 - 3:42pm in Customer Service Announcement
Frederick Water is taking steps to ensure customers have access to safe, clean water during the coronavirus (COVID-19) outbreak that has spread across the world and is now a rising public health concern in Virginia. Frederick Water recognizes the importance of access to safe, clean water to protect human health, and we want to do everything we can to help prevent the spread of the virus...Read more |
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June 3, 2020 - 4:44pm in Customer Service Announcement
The CDC has released recommendations on how to safely restore water service to your building after a prolonged vacancy at https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html . Step-by-step instructions for flushing stagnant water from your pipes are attached.Read more |
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April 15, 2020 - 4:51pm in Customer Service Announcement
Many people have had plumbing issues from flushing things other than toilet paper, such as wipes and paper towels. The CBS affiliate in Richmond wrote an article on how to avoid problems at https://www.wtvr.com/news/coronavirus/how-the-covid-19-crisis-is-leading-to-big-plumbing-issues-and-how-you-can-prevent-it .Read more |
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March 20, 2020 - 3:41pm in Customer Service Announcement
Our new website will be updated on a regular basis with news, announcements, project statuses, and other information. We encourage you to explore the website and to sign up for notifications from us at: Receive Updates or by clicking on the orange Receive Updates button located at the top of this website in the header. When we make important news updates to the site, we can "push" that...Read more |
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February 27, 2020 - 4:29pm in Job Opportunity
High school diploma and two years' experience in heavy manual work. Duties include but not limited to: installing, repairing, and maintaining water and sanitary sewer facilities; operates lawn mowers, tractors, tampers, and pavement breakers; performs routine building and grounds maintenance tasks. Ability to perform manual labor for extended periods, often in unfavorable weather conditions,...Read more |
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August 27, 2019 - 2:25pm in Job Opportunity
High school diploma and two years’ experience in field work. Duties include but not limited to: Reads meters, turns on/off water for customers as directed, investigates service inquires, removes meters for necessary repairs/testing, and installs meters for new service Must be available for on call. Salary range - $32,240-32,760Read more |
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May 28, 2019 - 2:57pm in News
As of July 1st 2019, our rates have changedRead more |
