Call Before You Dig

All It Takes is 811

Miss Utility has a new number for its one-call notification center for Northern Virginia. You can now call 811 on your land line or cell phone. Frederick Water customers are reminded that it is extremely important, as well as a legal requirement, to call Miss Utility of Virginia at 811 or 1-800-552-7001 before you begin any project where you may need to dig or excavate.

Miss Utility of Virginia is the one-call notification service that contacts each utility (gas, electric, water, sewer, cable TV, telephone, etc.) to mark your lines per your request. Miss Utility of Virginia should be contacted at least forty-eight hours before your excavation is scheduled to begin. The forty-eight hours begins at 7:00 AM on the following business day after you make the call.

It is important to note that Frederick Water did not install your water and sewer lines between your home and the property line. Our responsibility is generally from the main in the street to the property line. Once you have made a request through Miss Utility of Virginia, we will locate all lines owned by Frederick Water and will try to assist and give you guidance in locating the private water and sewer lines on your property. After your lines have been clearly marked, you must take all reasonable steps to properly protect them.

For more information regarding Virginia’s Miss Utility Law, contact the Virginia Utility Protection Service at 540-985-9355 or visit Remember, contact Miss Utility of Virginia; it’s the law. 811 or 1-800-552-7001.

Miss Utility Marking Code Colors

WHITE Proposed Excavation

PINK Temporary Survey Markings

RED Electric Power Lines, Cables, Conduit and Lighting Cables

YELLOW Gas, Oil, Steam, Petroleum or Gaseous Materials

ORANGE Communication, Alarm or Signal, Cables or Conduit

BLUE Potable Water

PURPLE Reclaimed Water, Irrigation and Slurry

GREEN Sewer and Drain Lines